/* 服务支持页 */

.support-hero {
  position: relative;
  /* 缩短首屏 banner，便于首屏露出「需求调研与诊断」等模块 */
  min-height: clamp(200px, 24vw, 300px);
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  color: #fff;
  overflow: hidden;
}

.support-hero-bg {
  position: absolute;
  inset: 0;
  background: var(--color-primary) url('../../static/support/support-banner.jpg') center / cover no-repeat;
}

.support-hero-overlay {
  position: absolute;
  inset: 0;
  /* background: linear-gradient(180deg, rgba(21, 93, 209, 0.45) 0%, rgba(15, 50, 110, 0.55) 100%); */
}

.support-hero-inner {
  position: relative;
  z-index: 1;
  padding: var(--spacing-xl) var(--spacing-lg);
}

.support-hero-stars {
  display: flex;
  justify-content: center;
  gap: 6px;
  margin-bottom: var(--spacing-md);
  font-size: 22px;
  line-height: 1;
  color: #f7c948;
  letter-spacing: 2px;
}

.support-hero-title {
  font-size: 48px;
  font-weight: 700;
  margin-bottom: var(--spacing-md);
  text-shadow: 0 2px 12px rgba(0, 0, 0, 0.25);
}

.support-hero-desc {
  font-size: 18px;
  line-height: 1.65;
  max-width: 720px;
  margin: 0 auto;
  opacity: 0.95;
}

.support-tabs-wrap {
  background: var(--color-bg-white);
}

.support-tabs {
  display: flex;
  justify-content: center;
  gap: var(--spacing-2xl);
  padding: var(--spacing-md) 0 0;
  border-bottom: 1px solid var(--color-border);
}

.support-tab {
  position: relative;
  padding: var(--spacing-md) var(--spacing-sm);
  font-size: 18px;
  font-weight: 500;
  color: var(--color-text-secondary);
  background: none;
  border: none;
  cursor: pointer;
  min-height: 44px;
  transition: color 0.2s ease;
}

.support-tab:hover {
  color: var(--color-primary);
}

.support-tab.is-active {
  color: var(--color-primary);
}

.support-tab.is-active::after {
  content: '';
  position: absolute;
  left: 0;
  right: 0;
  bottom: -1px;
  height: 3px;
  border-radius: 2px 2px 0 0;
  background: var(--color-primary);
}

.support-tab-panel {
  display: none;
}

.support-tab-panel.is-active {
  display: block;
}

.support-section {
  padding: var(--spacing-3xl) 0;
}

.support-section-head {
  text-align: center;
  margin-bottom: var(--spacing-2xl);
}

.support-section-title {
  font-size: 36px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-md);
}

.support-section-research {
  background: var(--color-bg-white);
}

.support-research-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: var(--spacing-lg);
}

.support-research-card {
  background: var(--color-bg-white);
  border-radius: var(--radius-md);
  padding: 20px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.08);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.support-research-card-media {
  aspect-ratio: 4 / 3;
  background: var(--color-bg-light);
  overflow: hidden;
}

.support-research-card-media img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.support-research-card-body {
  padding: var(--spacing-md) 0 0;
  flex: 1;
}

.support-research-card-body h3 {
  font-size: 18px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
}

.support-research-card-body p {
  font-size: 14px;
  line-height: 1.65;
  color:rgba(66, 74, 87, 1);
}

.support-section-solution {
  background: var(--color-bg-light);
}

.support-solution-layout {
  display: grid;
  grid-template-columns: 1fr minmax(280px, 1.05fr);
  gap: var(--spacing-2xl);
  align-items: start;
}

.support-solution-list {
  list-style: none;
  margin: 0;
  padding: 0 0 0 var(--spacing-lg);
  border-left: 1px solid rgba(231, 232, 235, 1);
  display: flex;
  flex-direction: column;
  gap: 34px;
}

.support-solution-item {
  display: flex;
  gap: var(--spacing-sm);
  align-items: flex-start;
  padding: var(--spacing-sm) 0;
  background: transparent;
  border: none;
  border-radius: 0;
  box-shadow: none;
}

.support-solution-icon-wrap {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.support-solution-icon-wrap img {
  max-width: 36px;
  max-height: 36px;
  width: auto;
  height: auto;
  object-fit: contain;
}

.support-solution-text h3 {
  font-size: 20px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: 12px;
  line-height: 1.3;
}

.support-solution-text p {
  font-size: 14px;
  line-height: 1.5;
  color: rgba(83, 93, 109, 1);
}

.support-solution-hero {
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  /* border: 1px solid var(--color-border); */
  background: var(--color-bg-white);
}

.support-solution-hero img {
  display: block;
  width: 100%;
  height: 400px;
  /* vertical-align: middle; */
}

.support-section-business {
  background: var(--color-bg-white);
}

.support-business-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: var(--spacing-lg);
}

.support-business-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--spacing-lg);
  padding: var(--spacing-xl) var(--spacing-lg);
  background: rgba(245, 249, 255, 1);
  border-radius: var(--radius-md);
  border: none;
  box-shadow: var(--shadow-sm);
}

.support-business-copy {
  flex: 1;
  min-width: 0;
}

.support-business-copy h3 {
  font-size: 18px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
}

.support-business-copy p {
  font-size: 14px;
  line-height: 1.65;
  color: var(--color-text-secondary);
}

.support-business-icon {
  flex-shrink: 0;
  width: 72px;
  height: 72px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.support-business-icon img {
  max-width: 64px;
  max-height: 64px;
  object-fit: contain;
}

/* 文档下载（公共） */
.support-doc-section {
  padding-bottom: var(--spacing-4xl);
}

.support-doc-lead {
  text-align: center;
  font-size: 16px;
  color: var(--color-text-secondary);
  margin-top: calc(-1 * var(--spacing-sm));
}

.support-doc-layout {
  display: flex;
  gap: var(--spacing-sm);
  align-items: stretch;
  background: #fff;
  border: none;
  border-radius: var(--radius-md);
  box-shadow: none;
  overflow: hidden;
  min-height: 360px;
}

.support-doc-sidebar {
  flex: 0 0 200px;
  border-right: none;
  background: rgba(246, 247, 249, 1);
  padding: 10px;
}

.support-doc-cats {
  list-style: none;
  margin: 0;
  padding: var(--spacing-md) 0;
}

.support-doc-cat {
  width: 100%;
  text-align: left;
  padding: var(--spacing-md) var(--spacing-lg);
  font-size: 20px;
  font-weight: 600;
  color: rgba(0, 0, 0, 0.82);
  /* background: none;
  border: none; */
  cursor: pointer;
  min-height: 44px;
  /* transition: background 0.15s ease, color 0.15s ease; */
}

.support-doc-cat:hover {
  color: var(--color-primary);
  background: rgba(21, 93, 209, 0.06);
}

.support-doc-cat.is-active {
  color: var(--color-primary);
  font-weight: 600;
  font-size: 20px;
  background: linear-gradient(90deg, #ebedff 0%, rgba(255, 255, 255, 0) 100%);
}

.support-doc-main {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  padding: var(--spacing-md) var(--spacing-lg);
  background: rgba(246, 247, 249, 1);
}

.support-doc-status {
  font-size: 14px;
  color: var(--color-text-secondary);
  padding: var(--spacing-sm) 0;
  min-height: 1.5em;
}

.support-doc-status.is-error {
  color: #d4380d;
}

.support-doc-list {
  list-style: none;
  margin: 0;
  padding: 0;
  overflow-y: auto;
  max-height: 420px;
  flex: 1;
}

.support-doc-row {
  display: flex;
  align-items: center;
  gap: var(--spacing-md);
  padding: var(--spacing-md) var(--spacing-sm);
  background: #fff;
  margin-bottom: 10px;
  border-radius: var(--radius-sm);
}

.support-doc-row:last-child {
  border-bottom: none;
}

.support-doc-row-icon {
  flex-shrink: 0;
  width: 28px;
  height: 28px;
}

.support-doc-row-icon img {
  width: 28px;
  height: 28px;
  object-fit: contain;
}

.support-doc-row-main {
  flex: 1;
  min-width: 0;
}

.support-doc-row-name {
  font-size: 15px;
  font-weight: 500;
  color: var(--color-text-primary);
  margin-bottom: 4px;
  word-break: break-all;
}

.support-doc-row-meta {
  font-size: 13px;
  color: var(--color-text-secondary);
}

.support-doc-download {
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: none;
  background: transparent;
  border-radius: var(--radius-sm);
  cursor: pointer;
  padding: 0;
}

.support-doc-download:hover {
  background: var(--color-bg-light);
}

.support-doc-download img {
  width: 22px;
  height: 22px;
  object-fit: contain;
}

.support-doc-download:focus-visible {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
}

/* 售后服务支持（设计稿） */
.support-aftersales-training {
  background: var(--color-bg-white);
}

.support-training-layout {
  display: grid;
  grid-template-columns: minmax(280px, 1.05fr) 1fr;
  gap: var(--spacing-2xl);
  align-items: start;
}

.support-training-hero {
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  background: var(--color-bg-white);
}

.support-training-hero img {
  display: block;
  width: 100%;
  height: auto;
  max-height: 420px;
  object-fit: cover;
}

.support-training-list {
  list-style: none;
  margin: 0;
  padding: 0 0 0 var(--spacing-lg);
  /* border-left: 1px solid rgba(231, 232, 235, 1); */
  display: flex;
  flex-direction: column;
  gap: 48px;
}

.support-training-item {
  display: flex;
  gap: var(--spacing-md);
  align-items: flex-start;
}

.support-training-icon-wrap {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.support-training-icon-wrap img {
  max-width: 36px;
  max-height: 36px;
  width: auto;
  height: auto;
  object-fit: contain;
}

.support-training-text h3 {
  font-size: 20px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: 16px;
  line-height: 1.3;
}

.support-training-text p {
  font-size: 14px;
  line-height: 1.65;
  color: #535D6D;
  margin: 0;
}

.support-aftersales-tech {
  background: var(--color-bg-light);
}

.support-tech-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--spacing-lg);
}

.support-tech-card {
  background: var(--color-bg-white);
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.08);
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.support-tech-card-media {
  aspect-ratio: 4 / 3;
  overflow: hidden;
  padding: 20px;
}

.support-tech-card-media img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.support-tech-card-body {
  /* padding: var(--spacing-lg); */
  padding:0 20px 20px 20px;
  flex: 1;
}

.support-tech-card-body h3 {
  font-size: 18px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin: 0 0 var(--spacing-sm);
}

.support-tech-card-body p {
  font-size: 14px;
  line-height: 1.65;
  color: #535D6D;
  margin: 0;
}

.support-aftersales-sla {
  background: var(--color-bg-light);
}

.support-sla-heading {
  font-size: 22px;
  font-weight: 600;
  color: var(--color-primary);
  margin: 0 0 var(--spacing-xl);
  text-align: left;
}

.support-sla-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 2fr);
  gap: var(--spacing-4xl);
  align-items: end;
}

.support-sla-visual {
  border-radius: var(--radius-md);
  overflow: hidden;
  background: var(--color-bg-light);
  max-width: 100%;
  width: 100%;
  margin-inline: 0;
}

.support-sla-visual img {
  display: block;
  width: 100%;
  height: auto;
  max-height: 240px;
  object-fit: contain;
  object-position: center;
}

.support-sla-grid {
  list-style: none;
  height: 100%;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--spacing-lg) var(--spacing-xl);
}

.support-sla-cell {
  margin: 0;
}

.support-sla-cell-title {
  font-size: 17px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin: 0 0 var(--spacing-xs);
  line-height: 1.35;
}

.support-sla-cell-desc {
  font-size: 14px;
  line-height: 1.65;
  color: var(--color-text-secondary);
  margin: 0;
}

.support-aftersales-continuous {
  background: var(--color-bg-white);
  padding-bottom: 0;
}
.support-continuous-container{
  background: linear-gradient(180deg, rgba(232, 240, 255, 0.95) 0%, rgba(245, 249, 255, 1) 100%);
  padding: var(--spacing-2xl) var(--spacing-lg);
  box-shadow: var(--shadow-sm);
  border-radius: var(--radius-md);
}


.support-continuous-grid {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: var(--spacing-md);
}

.support-continuous-item {
  text-align: center;
  padding: var(--spacing-sm);
  min-width: 0;
}

.support-continuous-icon {
  width: 56px;
  height: 56px;
  margin: 0 auto var(--spacing-md);
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--color-bg-white);
  border-radius: 12px;
  box-shadow: 0 2px 8px rgba(21, 93, 209, 0.08);
}

.support-continuous-icon img {
  max-width: 56px;
  max-height: 56px;
  width: auto;
  height: auto;
  object-fit: contain;
}

.support-continuous-title {
  font-size: 16px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin: 18px 0 var(--spacing-md);
  line-height: 1.35;
}

.support-continuous-desc {
  font-size: 13px;
  line-height: 1.6;
  color: var(--color-text-secondary);
  margin: 0;
}

@media (max-width: 1024px) {
  .support-hero {
    min-height: clamp(180px, 30vw, 280px);
  }

  .support-research-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .support-solution-layout {
    grid-template-columns: 1fr;
  }

  .support-solution-hero {
    order: -1;
  }

  .support-business-grid {
    grid-template-columns: 1fr;
  }

  .support-hero-title {
    font-size: 40px;
  }

  .support-training-layout {
    grid-template-columns: 1fr;
  }

  .support-training-list {
    border-left: none;
    border-top: 1px solid rgba(231, 232, 235, 1);
    padding: var(--spacing-lg) 0 0;
  }

  .support-tech-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }



  .support-continuous-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 768px) {
  .support-hero {
    min-height: 260px;
  }

  .support-hero-title {
    font-size: 28px;
  }

  .support-hero-desc {
    font-size: 15px;
  }

  .support-tabs {
    gap: var(--spacing-md);
    padding-top: var(--spacing-md);
    flex-wrap: wrap;
  }

  .support-tab {
    font-size: 16px;
  }


  .support-section {
    padding: var(--spacing-2xl) 0;
  }

  .support-research-grid {
    grid-template-columns: 1fr;
  }

  .support-doc-layout {
    flex-direction: column;
  }

  .support-doc-sidebar {
    flex: none;
    width: 100%;
    border-right: none;
    border-bottom: none;
  }

  .support-doc-cats {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-xs);
    padding: var(--spacing-md);
  }

  .support-doc-cat {
    width: auto;
    border-radius: var(--radius-sm);
    padding: var(--spacing-sm) var(--spacing-md);
  }

  .support-doc-list {
    max-height: none;
  }

  .support-business-card {
    flex-direction: row;
  }

  .support-tech-grid {
    grid-template-columns: 1fr;
  }

  .support-sla-heading {
    text-align: center;
  }

  .support-sla-grid {
    grid-template-columns: 1fr;
  }

  .support-continuous-panel {
    padding: var(--spacing-xl) var(--spacing-md);
  }

  .support-continuous-grid {
    grid-template-columns: 1fr;
    gap: var(--spacing-lg);
  }

  .support-continuous-item {
    display: grid;
    grid-template-columns: auto 1fr;
    grid-template-rows: auto auto;
    column-gap: var(--spacing-md);
    text-align: left;
    align-items: start;
    padding: var(--spacing-sm) 0;
  }

  .support-continuous-icon {
    grid-row: 1 / span 2;
    margin: 0;
  }

  .support-continuous-title {
    margin-bottom: var(--spacing-xs);
  }
}